Shipping Policy

At LoveSquishies, we want your order to arrive safely and smoothly. Please read our shipping policy before placing your order.

Processing Time

Most orders are processed within 1–3 business days after payment is confirmed.

Orders are not usually processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery time may vary depending on your location and the shipping method selected at checkout.

Estimated shipping time:

United States: 5–12 business days
International orders: 7–20 business days, depending on destination and customs processing

Please note that delivery times are estimates only and may be affected by weather, carrier delays, holidays, customs, or other unexpected situations.

Shipping Cost

Shipping costs are calculated at checkout based on your location, order value, and selected shipping method.

We may offer free shipping promotions from time to time. If free shipping is available, it will be shown at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number.

Please allow 24–72 hours for tracking information to update after your package has been shipped.

Incorrect Shipping Address

Please make sure your shipping address is correct before placing your order.

LoveSquishies is not responsible for delays, lost packages, or failed deliveries caused by incorrect, incomplete, or outdated shipping addresses provided by the customer.

Lost or Delayed Packages

If your package appears delayed, please check the tracking information first.

If your package has not updated for several days or appears lost, please contact us at support@lovesquishies.com with your order number, and we will help you check the issue.

Customs, Duties, and Taxes

For international orders, customers are responsible for any customs duties, taxes, import fees, or other charges required by their country.

LoveSquishies is not responsible for delays caused by customs processing.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery.

Please include your order number and clear photos of the item and packaging so we can help resolve the issue.